With the rapid expansion of businesses across India, facilities management has become a significant area of focus. Outsourcing has surpassed 50% of the total facilities management market in several regions globally. 

1. Outsourcing Facilities Management: A Growing Trend

In India, industries like manufacturing still insource hard services like utility equipment maintenance, while soft services are being outsourced. The rise of Integrated Facility Management (IFM) services is also evident, offering a holistic approach to managing facilities.

Insight: As businesses grow, the need for specialized facilities management will increase. Outsourcing can provide expertise without the overhead of in-house teams.

2. Integrated Value and Related Services: Streamlining Management

Companies in India are exploring the integration of facilities management with related services like real estate, energy management, and employee services. This integrated approach offers a comprehensive view of all services, making decision-making easier and management more efficient.

Insight: An integrated approach can lead to cost savings and improved operational efficiency.

3. Workplace Strategy: Enhancing Employee Engagement

The modern Indian workplace is evolving. Companies are adopting modular workspaces, and coworking spaces, and focusing on lifestyle amenities like yoga centres and meditation rooms. The emphasis is on creating a conducive environment for employees, leading to increased productivity and retention.

Insight: A well-designed workplace can significantly impact employee morale and productivity.

4. Internet of Things (IoT) Evolution: The Next Big Leap

IoT offers immense potential for facilities management in India. From energy efficiency to enhancing occupant experience, IoT devices can revolutionize how facilities are managed. However, adoption requires a strategic approach, considering factors like cost, device compatibility, and data security.

Insight: IoT can transform facilities management, but businesses need to be prepared for the challenges it brings.

5. The Advent of Robots: Automating Repetitive Tasks

Robotic automation is making inroads into facilities management, especially in repetitive and hazardous tasks. In India, with its tech-driven approach, the adoption of robotics in services like cleaning and security is on the horizon.

Insight: Robotics can lead to cost savings and improved efficiency in facilities management.

6. Augmented Reality (AR): A Game-Changer in Facilities Management

AR has the potential to transform facilities management in India. From visualizing complex processes to interactive training modules, AR can offer a new dimension to managing facilities.

Insight: AR can provide real-time insights and training, enhancing the capabilities of facilities management teams.

Actions for Indian Companies: Preparing for the Future

Elevate Facilities Management: Recognize the importance of facilities management and make it a C-level priority.

Cross-functional Collaboration: Ensure alignment between procurement, operations, and other departments for a holistic approach.

Invest in Technology: From IoT to AR, invest in technologies that can transform facilities management.

Pilot and Test: Before large-scale adoption, pilot new technologies and strategies to gauge their effectiveness.


Facilities management in India is at a pivotal juncture. With the emergence of new trends and technologies, companies need to be proactive in their approach. By understanding these trends and implementing strategic actions, Indian businesses can ensure efficient and cost-effective facilities management.

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